Orders & Shipping
When will my order ship?
Orders are typically processed within 1–3 business days. Once your order ships, you will receive a confirmation email with tracking information.
Do you offer tracking?
Yes! Tracking information will be emailed to you once your order has been shipped.
Do you ship internationally?
Currently, House of Earrings ships within the United States. International shipping options may become available in the future.
What if my package is delayed or lost?
Once a package has been shipped, delivery times are handled by the carrier. If you experience any issues, please contact us at info@shophouseofearrings.com and we will do our best to assist you.
Products & Care
Are your earrings hypoallergenic?
Many of our earrings are designed with sensitive ears in mind. Product descriptions will include material details whenever applicable.
How should I care for my jewelry?
To keep your earrings looking beautiful:
- Avoid water, perfumes, and lotions
- Store jewelry in a dry place
- Clean gently with a soft cloth
- Remove before sleeping or exercising
Will sold out items be restocked?
Some styles may return depending on demand. Follow us on social media for restock updates and new arrivals.
Returns & Exchanges
Do you accept returns?
Due to hygiene reasons, all earring sales are final. However, if there is an issue with your order, please contact us within 3 days of delivery.
What if my item arrives damaged?
We sincerely apologize! Please email us at info@shophouseofearrings.com with your order number and photos of the damaged item, and we will work to resolve the issue quickly.
Payments
What payment methods do you accept?
We accept major credit/debit cards and other secure checkout methods available at checkout.
Is my payment information secure?
Yes. Your payment information is securely processed through trusted payment providers. House of Earrings does not store your payment details.
Contact Us
How can I contact House of Earrings?
For questions, order support, collaborations, or general inquiries, please contact:
📧 info@shophouseofearrings.com
We aim to respond within 24–48 business hours.